Privacy Policy
Read our Privacy Policy Carefully before signing up.
Privacy Policy
Effective Date: 7 May 2026
Welcome to Prize Circle UK (“we”, “us”, “our”). We are committed to protecting and respecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, create an account, enter competitions, purchase products or services, or otherwise interact with us.
By using our website, you acknowledge and agree to the practices outlined in this Privacy Policy.
This policy should be read alongside our Terms & Conditions and Cookie Policy.
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1. Who We Are
Prize Circle UK is the data controller responsible for your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Contact Details
Company Name: Prize Circle UK
Company Number: 17207816
Registered Address: Swan Building, 20 Swan Street, Manchester, England, M4 5JW
Email: [email protected]
Website: www.prizecircleuk.co.uk
If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact us using the details above.
You also have the right to make a complaint to the UK Information Commissioner’s Office (“ICO”) if you believe your data has been handled unlawfully.
Information Commissioner’s Office (ICO)
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2. Information We Collect
We may collect, use, store, and process the following categories of personal data:
Identity Data
- Full name
- Username or account identifier
- Date of birth
Contact Data
- Billing address
- Delivery address
- Email address
- Telephone number
Financial Data
- Limited payment information processed securely by third-party payment providers
- Bank account details where required for prize payments or refunds
Transaction Data
- Competition entries
- Payment and purchase history
- Prize fulfilment information
Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Time zone and approximate location data
Usage Data
- Information regarding how you use our website and services
Marketing & Communication Data
- Marketing preferences
- Communication preferences
- Survey responses and feedback
We do not intentionally collect sensitive personal data such as health information, political opinions, religious beliefs, or criminal conviction data.
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3. How We Collect Your Data
We may collect personal data through the following methods:
Information You Provide Directly
You may provide personal data when you:
- Create an account
- Enter competitions or prize draws
- Purchase products or services
- Subscribe to marketing communications
- Contact us via email, phone, or website forms
- Participate in surveys, promotions, or giveaways
Automated Technologies
We may automatically collect Technical and Usage Data using:
- Cookies
- Analytics tools
- Website tracking technologies
Where legally required, we will request your consent before placing non-essential cookies on your device.
Please refer to our Cookie Policy for further information.
Third Parties
We may receive personal data from trusted third parties including:
- Payment processors
- Analytics providers
- Advertising platforms
- Fraud prevention providers
- Delivery and courier services
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4. Lawful Basis for Processing
We only process your personal data where permitted by law.
We rely on one or more of the following lawful bases:
- Performance of a contract;
- Compliance with legal obligations;
- Legitimate business interests;
- Consent where required;
- Fraud prevention and security purposes.
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5. How We Use Your Personal Data
We may use your personal data to:
- Create and manage your account
- Process competition entries and payments
- Deliver prizes and products
- Contact winners
- Verify eligibility and identity
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
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6. Marketing Communications
We may send promotional emails, offers, and updates where:
- You have requested information from us;
- You have entered a competition or purchased services from us; or
- You have consented to receive marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
We do not sell personal data to third parties for marketing purposes.
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7. Competition Winners & Publicity
If you win a competition, we may request your participation in reasonable promotional activity, including photographs, videos, interviews, or social media content.
Participation in publicity is voluntary unless disclosure is required for legal, regulatory, or transparency purposes.
Where necessary, we may publish limited winner information, such as first name, surname initial, and general location, to demonstrate that competitions have been administered fairly.
We may also provide winner information to regulators or authorities where legally required.
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8. Sharing Your Personal Data
We may share your personal data with trusted third parties including:
- Payment processors
- Website hosting and IT providers
- Delivery and courier services
- Fraud prevention providers
- Professional advisers such as accountants and solicitors
- Regulators, law enforcement agencies, or government authorities where required by law
All third parties are required to process personal data securely and in accordance with applicable laws.
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9. International Transfers
We primarily store and process personal data within the United Kingdom.
Where personal data is transferred outside the UK, we ensure appropriate safeguards are implemented in accordance with UK data protection laws.
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10. Data Security
We implement appropriate technical and organisational security measures to protect your personal data, including:
- Secure servers
- Encryption technologies
- Restricted access controls
- Fraud monitoring systems
- Secure payment processing
While we take reasonable steps to protect your data, no online platform can guarantee absolute security.
If you believe your data has been compromised, please contact us immediately.
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11. Data Retention
We retain personal data only for as long as reasonably necessary to:
- Provide our services;
- Meet legal and regulatory obligations;
- Resolve disputes;
- Prevent fraud;
- Enforce our agreements.
Certain financial and transaction records may be retained for up to six years where required for legal or tax purposes.
Marketing preferences are retained until you unsubscribe or request removal.
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12. Your Legal Rights
Under UK GDPR, you have the right to:
- Access your personal data;
- Correct inaccurate or incomplete information;
- Request deletion of your personal data;
- Restrict or object to processing;
- Request transfer of your data;
- Withdraw consent at any time where consent is relied upon.
To exercise your rights, please contact us using the details provided above.
We may request proof of identity before processing certain requests.
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13. Cookies
Our website uses cookies and similar technologies to:
- Enable website functionality;
- Improve website performance;
- Analyse website traffic;
- Personalise content and advertising.
You may manage cookie preferences through your browser settings or our cookie consent tools.
Please note that disabling certain cookies may affect website functionality.
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14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any external websites they visit.
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15. Children’s Privacy
Our website and competitions are intended for individuals aged 18 years and over.
We do not knowingly collect personal data from children.
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16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or website functionality.
Any updates will be published on this page with a revised effective date.
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17. Contact Us
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:
Prize Circle UK
Email: [email protected]
Website: www.prizecircleuk.co.uk